The Key Benefits of Effective Communication in the Workplace

The Key Benefits of Effective Communication in the Workplace (Image Source: Shutterstock)

What is Effective Communication?

To begin, let’s establish what effective communication is: the clear exchange of ideas and information. Whether you’re pitching an idea to your team in a meeting, sending a quick reminder email, or writing a thank-you note to a client, you’re communicating. You’re also communicating when you’re listening to an employee share their concerns or giving your attention to someone who’s speaking on a group Zoom call. What makes communication effective is when both the person delivering the information and the person receiving it feel engaged and satisfied with the exchange.

The Art of Effective Communication | Marcus Alexander Velazquez | TEDxWolcottSchool

The Importance of Communication in the Workplace

Okay, so why is communication so important? Just think of the worst screwup you’ve ever witnessed (or — gulp — been involved in), and you’ll understand what I mean. Chances are good you can think of a situation where fuzzy communication led to a headache. Could you or your colleagues have prevented the problem by communicating more effectively? If you replay the scenario in your head, you’ll probably reach a point where you wish you had spoken up — or where you wish you’d had more information.

Communicating openly can help to avoid conflict (Image Source: Shutterstock)

How to Improve Workplace Communication

If you’re in a position of influence in your company, you have the opportunity to improve communication and strengthen employee engagement — and you can begin right away. Let’s check out some ways to bolster communication in your professional environment.

Hold Regular Meetings

Many of us joke that the COVID-19 pandemic showed us, once and for all, that most of our meetings could have been emails instead. While I agree that some meetings are colossal time-wasters, there’s something to be said for a weekly team check-in. Assembling all of your team members provides them with the opportunity to chat, exchange ideas, and express concerns. And now that we’re in the era of Zoom and Google Meet, it’s easier for everyone to touch base, even if they’re working remotely.

Try Team-Building Exercises

You don’t need to make your weekly team meetings all business — in fact, you probably shouldn’t! Check out these fun and engaging team-building activities for meetings, like solving puzzles and brain-teasers together or starting a compliment circle. Exercises like these can help your employees to develop a better understanding of one another, and exchanging compliments goes a long way in building trust and morale. If you’re the one initiating the compliment circle, be prepared in advance with a thoughtful and positive comment about each of the participants.

Work isn’t always fun. (Image Source: Shutterstock)

Schedule Some Fun Time

Want to know how to build a strong relationship with just about anyone? Do something fun together! Most professionals are intimately familiar with the post-work happy hour, but there’s so much more you can do to build rapport with your team members. If it’s in your office budget, taking your employees to a monthly team lunch or dinner will give them the opportunity to socialize in a relaxed atmosphere. Your team might also enjoy a group activity like sailing, karaoke, or an escape room. If it gets everyone laughing, chatting, and having a good time, it’s a great choice.



Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store



We’re a BIPOC-owned mental health and wellness company. We create expert-driven content specifically designed to help you become 1% better each day.